"Well worth the investment of professional and personal time. I have learnt / gained more knowledge than I initially expected. I also enjoyed the interaction between a diverse group of professionals."

"An excellent insight into companies that would normally not be possible as an individual. A credit to you for building the relationships with the presenting companies."

"Congratulations on a very well run and informative study tour. While I did not 'get religion', I certainly gained a range of insights and tools which I don't think could have been acquired rapidly any other way."

"A superb vehicle to inform & challenge one to examine oneself & one's organisation - very enjoyable and the friendship very appreciated."

"A very clever way to expose people to customer service & quality issues. I wasn't much of a convert - now I am."